Complaints and Disputes

At Les Peaches, we are committed to providing high-quality products and exceptional customer service.

If you have any complaints or disputes, we want to hear from you and resolve any issues as quickly and efficiently as possible.

Please follow the guidelines below to ensure your concerns are addressed:

How to Lodge a Complaint

• support@lespeaches.com

• - Your full name and contact information.
• - Order number and date of purchase.
• - A detailed description of your complaint or issue.
• - Any relevant photos or documentation.

• - We aim to acknowledge all complaints within 24 hours of receipt.
• - Our customer support team will work diligently to resolve your issue within 7 business days.

Dispute Resolution Process

• - Once we receive your complaint, it will be reviewed by our customer support team.
• - We may contact you for additional information or clarification.

• - After assessing your complaint, we will propose a resolution. This may include a replacement, refund, or other corrective action.

• - If the dispute remains unresolved, you may seek assistance from external dispute resolution services, such as consumer protection agencies or legal counsel.

Customer Feedback

We value your feedback as it helps us improve our products and services. Please feel free to share your thoughts and suggestions at support@lespeaches.com